Tuck
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Help with Tuck

Try the common fixes first. If they do not help, write to us and tell us your versions.

Updated

An icon is missing or in the wrong sectionOpen Layout in Settings and drag it to the right section, or Command-drag it in the menu bar.Read the guide ›Icons are cut off by the notchTurn on the Tuck Bar so hidden items open in a separate bar.Read the guide ›macOS keeps asking for permissionCheck Accessibility first. Screen Recording is optional.Read the guide ›The layout changes after a restartRecord what moves and keep a screenshot of your layout.Read the guide ›Something odd with an external monitorWait a few seconds after a display change, then check the Displays pane.Read the guide ›Coming from Ice and the layout is blankRecord your Ice setup before you switch.Read the guide ›

Contact

Email support@tuckmenubar.com. There is no support response-time commitment. Include your macOS version and what you expected to happen.

What to include in a report

  • Your Tuck version and macOS build (Apple menu, About This Mac).
  • Your display setup: one screen or several, notched or not.
  • Which permissions are granted: Accessibility, Screen Recording.
  • What you expected and what happened. Whether Settings opens, Layout lists your items, and hidden items can be revealed.
  • A diagnostic log. Turn on diagnostic logging in Settings, Tools, reproduce the problem, then use Reveal Logs in Finder.

If the Tuck icon is missing

Open Settings from Terminal with the command below, then check General, Show Tuck icon. Also check System Settings, Menu Bar, Allow in the Menu Bar. macOS 27 support is in development; these instructions target macOS 26.

open "tuck://open-settings"

Questions people ask

Where do I report a bug or a security problem?

Email support@tuckmenubar.com with your Tuck version, macOS build and display setup. For a security problem, use the same address and put “Security” in the subject. There is no response-time commitment.

Will Tuck keep my icon order after a macOS update?

Tuck saves the order of your items, but no app can promise it survives every macOS or app update. Keep a screenshot of your layout before you update macOS, and check the changelog for compatibility notes.

Does Tuck offer managed deployment for companies?

No. Tuck is a utility for an individual Mac user. There is no device-management configuration, enterprise licence tier or support response-time commitment.